Assistance & Support
LinuxConsult is able to answer all your requests for support and assistance and accompany you throughout your use of open source technologies.
Our human relationships will ensure a single point in all your efforts. LinuxConsult is available 24/24, 7 / 7!
VYou can apply for assistance through the web interface dedicated to the support (if you have purchased a package assistance and support), email (support at linuxconsult dot fr) or by contacting us by phone in an emergency (+33 9 52 73 06 61).
Customers who purchased an assistance and support package also have access to technical knowledge base written by our experts.
Areas of Expertise Help and Support :
- Security (networks and systems)
- Managed infrastructures (networks and systems)
- Hosting
- Servers (web, db, emails, files, backups, DNS, directory...)
- Management solutions
- Collaborative solutions
- Office...
Our guarantees:
With our expertise, our responsiveness and our contractual commitments, LinuxConsult assure you the quality service that meets your expectations.
- Quick Response Remote
- Penalty payments systems (24h/24 - 7d/7)
- Technical support (with incident management solution)
- Assistance (private wiki available)
